NoNumber Privacy Policy

Effective date: 18 April 2026

NoNumber (“NoNumber,” “we,” “our,” or “us”) provides a link-based calling service that lets people request and join live conversations without sharing a phone number. This Privacy Policy explains what information we collect, how we use it, when we share it, how long we keep it, and the choices available to users.

1. Information We Collect

We collect limited information needed to operate NoNumber.

• System-generated account information. When a creator account is created, we may generate a random user number, avatar, display name, or similar internal identifier.
• Account and service metadata. We may store technical and administrative records such as account creation time, last updated time, link status, request status, creator actions, room identifiers, and session or join history.
• Tokens and temporary access credentials. We may retain tokens, room-access credentials, and similar technical data until they expire or are no longer needed for security and service operation.
• Push notification data. If notifications are enabled, we may process a device push token and notification event data so we can notify a creator when a guest requests a call.
• Real-time communications data. To establish and deliver live calls, our communications infrastructure and service providers may process audio streams and related session metadata in real time.
• Purchase information. If you purchase digital features through Apple’s App Store or Google Play, the applicable store provider processes the transaction. We may receive limited transaction or subscription status information necessary to confirm your access to purchased features.

2. Information We Do Not Require for Core Use

NoNumber is designed to minimize the personal information users must provide. For the core calling flow, we do not require guests to provide a phone number, email address, or real name. We also do not require creators to provide a phone number for the core service.

3. How We Use Information

We use information we collect to:

• create and manage creator accounts and call links;
• allow guests to open a link, request a conversation, and join a room if approved;
• send call-request notifications to creators;
• operate, secure, troubleshoot, and improve the service;
• prevent abuse, fraud, spam, or misuse;
• enforce our rules, terms, and age restrictions; and
• comply with legal obligations.

4. Communications Providers and Other Service Providers

We may use service providers to help us operate NoNumber. These providers may process information on our behalf for functions such as live communications delivery, infrastructure hosting, notifications, subscription validation, security, and customer support.

If NoNumber uses LiveKit Cloud or another hosted real-time communications provider, that provider may process communications-related data and session metadata in order to deliver the live calling service.

5. How We Share Information

We do not sell personal information. We may share information:

• with service providers that help us operate NoNumber;
• with Apple or platform operators as needed for subscriptions, app distribution, security, or compliance;
• when required by law, legal process, or governmental request;
• to protect the rights, safety, and security of NoNumber, our users, or others; or
• in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service operation, security, dispute resolution, and legal compliance. Temporary tokens may be kept until they expire. Account metadata, room or join history, and related service records may be retained according to product settings, user choices, operational needs, or legal requirements.

7. Account Deletion and Your Choices

Creators may request deletion of their account and associated data, subject to any information we need to retain for legal, security, fraud-prevention, or operational reasons. Users may also manage device permissions such as notifications and microphone access through their device settings.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Adults Only

NoNumber is intended for adults and is not directed to children. NoNumber is intended for users age 18 and older. If we learn that we have collected information from a person under 18 in violation of our policies, we may take steps to delete the information and restrict access.

10. International Processing

Depending on where our systems and service providers operate, information may be processed in countries other than the one where you live. By using NoNumber, you acknowledge that information may be transferred to and processed in those locations, subject to applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and may provide additional notice where required.

12. Contact Us

If you have questions about this Privacy Policy or want to request deletion of your data, contact us at privacy@nonumber.app.